PRIVACY POLICY
Last Updated: July 2026
1. INFORMATION WE COLLECT
We may collect information you provide directly, including:
Personal information (such as your name and email address)
Account information
Exercise and workout logs
Nutrition logs
Sleep logs
Journal entries
Usage analytics and device information necessary to operate the Services
2. HOW WE USE INFORMATION
We use collected information to:
Operate and maintain the Services
Personalize your experience
Generate AI-powered features and responses
Improve app functionality and performance
Process subscriptions and purchases
Communicate important service updates
Provide customer support
3. AI DATA PROCESSING
Certain user inputs may be transmitted to trusted third-party AI providers solely to provide requested AI functionality, including AI-generated feedback and AI Journal responses.
For additional details regarding AI processing, third-party services, data retention, and user rights, please see our Data & AI Policy.
4. DATA SHARING
We may share information with trusted third-party service providers that help operate Enkra AI, including cloud hosting providers, payment processors, subscription management providers, analytics providers, and AI service providers.
Additional details regarding AI-related data sharing are available in our Data & AI Policy.
5. ANALYTICS PROVIDERS
We may use third-party analytics providers to understand application performance, improve functionality, and better understand user engagement.
6. THIRD-PARTY INTEGRATIONS
Enkra AI may integrate with third-party platforms and health services. Any information collected or processed by those services is governed by their respective privacy policies.
7. DATA SECURITY
We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect your information during transmission and storage. However, no security system can guarantee absolute security.
8. USER RIGHTS
Subject to applicable law, users may:
Access their personal information
Update account information
Disconnect supported integrations
Request deletion of their account
Contact us regarding privacy questions
9. DATA DELETION REQUESTS
Users may request account deletion through the Support & Feedback Center, our Contact Us page, or by contacting us at:
https://enkraai.com/contact-us
Please note that deletion requests are currently processed using our account deletion system. Additional information regarding account deletion is available in our Data & AI Policy.
10. DATA RETENTION
We retain user information as necessary to operate the Services, maintain account functionality, comply with legal obligations, resolve disputes, prevent fraud, enforce our agreements, and support legitimate business operations.
Additional information regarding AI-generated content retention is available in our Data & AI Policy.
11. INTERNATIONAL USERS
If you access Enkra AI from outside the United States, you acknowledge that your information may be processed and stored in the United States or other jurisdictions where our service providers operate.
12. CHILDREN
Enkra AI is intended only for individuals who are at least 18 years of age. We do not knowingly collect personal information from children under 18.
13. CONTACT
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Enkra LLC
261 Business Park Blvd
Columbia, SC 29203